{"id":31,"date":"2023-02-17T05:40:27","date_gmt":"2023-02-17T05:40:27","guid":{"rendered":"https:\/\/alukas.presslayouts.com\/dummy\/?page_id=31"},"modified":"2025-09-01T19:45:02","modified_gmt":"2025-09-01T16:45:02","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/kosher-store.com\/en\/refund_returns\/","title":{"rendered":"Returns and Refunds Policy"},"content":{"rendered":"
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<\/p>\n

\ud83e\uddfe Returns and Refunds Policy \u2013 kosher-store.com<\/b><\/h1>\n

Last updated: July 13, 2025<\/b><\/b><\/p>\n

\ud83d\udce7 Contact email: dzwly321@gmail.com<\/b><\/b><\/span><\/p>\n

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1. Nature of the service \u2013 intermediary only<\/b><\/h2>\n

Btzniyes.com operates asDropshipping platform<\/b><\/span>.<\/p>\n

We are gone. Manufacture, stock, ship or sell directly<\/b><\/span> None of the products shown on our website.<\/p>\n

The site is used Only as an intermediary<\/b><\/span> Between customers and external suppliers (mainly located overseas, including China).<\/p>\n

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2. General conditions<\/b><\/h2>\n
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  • \n

    The return and refund policy is determined by External suppliers<\/b><\/span>.<\/p>\n<\/li>\n

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    We, as the operator, We do not take any legal or financial responsibility.<\/b><\/span> For returns, exchanges or refunds.<\/p>\n<\/li>\n

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    Any complaint, return or refund request Will be forwarded to the provider<\/b><\/span>, and we may assist in coordinating But we are not obligated.<\/b><\/span> Provide a solution.<\/p>\n<\/li>\n<\/ul>\n

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    3. Returns will not be accepted in the following cases:<\/b><\/h2>\n
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    • \n

      The item arrived as described, but the customer changed his mind.<\/p>\n<\/li>\n

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      The return period set by the supplier (usually 7-14 days) has expired.<\/p>\n<\/li>\n

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      The item was used, damaged, had tags removed, or was returned without the original packaging.<\/p>\n<\/li>\n

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      The item is custom-made, on sale, or intimate apparel (e.g., underwear).<\/p>\n<\/li>\n<\/ul>\n

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      4. Shipping Warranty<\/b><\/h2>\n
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      • \n

        Shipping times, packaging, customs fees or shipping delays are The supplier is fully responsible.<\/b><\/span>.<\/p>\n<\/li>\n

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        We are gone. Responsible<\/b><\/span> For shipping delays, lost packages, customs-related issues, or damaged products during shipping.<\/p>\n<\/li>\n<\/ul>\n

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        5. How to request a return or refund<\/b><\/h2>\n

        If you wish to submit a return\/refund request:<\/p>\n

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        • \n

          Please contact us via email at dzwly321@gmail.com<\/b><\/b><\/span><\/p>\n<\/li>\n

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          We will forward your request to the relevant provider and try to assist, but We do not guarantee any result.<\/b><\/b><\/span><\/p>\n<\/li>\n

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          If a refund is approved, it will be issued in accordance with the provider's policies and the exchange rates used by the payment processor.<\/p>\n<\/li>\n<\/ul>\n

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          6. Order cancellations before shipment<\/b><\/h2>\n
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            Cancellation requests prior to shipment will be handled on a case-by-case basis, subject to supplier availability.<\/p>\n<\/li>\n

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            Cancellation <\/span>Cannot be guaranteed<\/b><\/b><\/p>\n<\/li>\n

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            If the cancellation is approved, processing or payment fees may still apply.<\/p>\n<\/li>\n<\/ul>\n

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            7. Legal Disclaimer<\/b><\/h2>\n
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            • \n

              The operator Free from any legal liability<\/b><\/span> Regarding the product's quality, safety, functionality or non-delivery<\/p>\n<\/li>\n

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              Any legal dispute should be referred to the supplier.<\/p>\n<\/li>\n

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              The operator is not a party to the actual sales contract between the customer and the supplier.<\/p>\n<\/li>\n<\/ul>\n

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              8. Refunds (if approved)<\/b><\/h2>\n
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              • \n

                Refunds will be processed within 14-30 business days<\/b><\/span>, subject to the supplier's response and the payment provider's schedules<\/p>\n<\/li>\n

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                Refunds will be issued for the same Payment method<\/b><\/span> Where is the cash register used?<\/p>\n<\/li>\n

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                We do not issue cash refunds or refunds to a credit card\/other account.<\/p>\n<\/li>\n<\/ul>\n

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                9. Policy updates<\/b><\/h2>\n

                This policy may be updated at any time without prior notice.<\/p>\n

                Please review this policy again before each new purchase.<\/p>\n

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                Summary<\/b><\/h2>\n

                Btzniyes.com is Broker only<\/b><\/span>.<\/p>\n

                We will do our best to assist with return or refund requests, but We do not assume legal or financial responsibility.<\/b><\/span> For products, suppliers or shipping issues.<\/p>\n

                Use of our website constitutes full acceptance of this Returns and Refunds Policy.<\/p>\n

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                <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                \ud83e\uddfe \u05de\u05d3\u05d9\u05e0\u05d9\u05d5\u05ea \u05d4\u05d7\u05d6\u05e8\u05d5\u05ea \u05d5\u05d4\u05d7\u05d6\u05e8\u05d9\u05dd \u05db\u05e1\u05e4\u05d9\u05d9\u05dd \u2013 kosher-store.com \u05e2\u05d5\u05d3\u05db\u05df \u05dc\u05d0\u05d7\u05e8\u05d5\u05e0\u05d4: 13 \u05d1\u05d9\u05d5\u05dc\u05d9, 2025 \ud83d\udce7 \u05d3\u05d5\u05d0”\u05dc \u05dc\u05d9\u05e6\u05d9\u05e8\u05ea \u05e7\u05e9\u05e8: dzwly321@gmail.com 1. \u05d0\u05d5\u05e4\u05d9 \u05e9\u05d9\u05e8\u05d5\u05ea – \u05de\u05ea\u05d5\u05d5\u05da \u05d1\u05dc\u05d1\u05d3 Btzniyes.com \u05e4\u05d5\u05e2\u05dc \u05db \u05e4\u05dc\u05d8\u05e4\u05d5\u05e8\u05de\u05ea \u05d3\u05e8\u05d5\u05e4\u05e9\u05d9\u05e4\u05d9\u05e0\u05d2. \u05d0\u05d9\u05e0\u05e0\u05d5 \u05de\u05d9\u05d9\u05e6\u05e8\u05d9\u05dd,<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kosher-store.com\/en\/wp-json\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kosher-store.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kosher-store.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kosher-store.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kosher-store.com\/en\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":7,"href":"https:\/\/kosher-store.com\/en\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":5530,"href":"https:\/\/kosher-store.com\/en\/wp-json\/wp\/v2\/pages\/31\/revisions\/5530"}],"wp:attachment":[{"href":"https:\/\/kosher-store.com\/en\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}