🧾 Returns and Refunds Policy – kosher-store.com
Last updated: July 13, 2025
📧 Contact email: dzwly321@gmail.com
1. Nature of the service – intermediary only
Btzniyes.com operates asDropshipping platform.
We are gone. Manufacture, stock, ship or sell directly None of the products shown on our website.
The site is used Only as an intermediary Between customers and external suppliers (mainly located overseas, including China).
2. General conditions
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The return and refund policy is determined by External suppliers.
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We, as the operator, We do not take any legal or financial responsibility. For returns, exchanges or refunds.
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Any complaint, return or refund request Will be forwarded to the provider, and we may assist in coordinating But we are not obligated. Provide a solution.
3. Returns will not be accepted in the following cases:
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The item arrived as described, but the customer changed his mind.
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The return period set by the supplier (usually 7-14 days) has expired.
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The item was used, damaged, had tags removed, or was returned without the original packaging.
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The item is custom-made, on sale, or intimate apparel (e.g., underwear).
4. Shipping Warranty
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Shipping times, packaging, customs fees or shipping delays are The supplier is fully responsible..
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We are gone. Responsible For shipping delays, lost packages, customs-related issues, or damaged products during shipping.
5. How to request a return or refund
If you wish to submit a return/refund request:
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Please contact us via email at dzwly321@gmail.com
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We will forward your request to the relevant provider and try to assist, but We do not guarantee any result.
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If a refund is approved, it will be issued in accordance with the provider's policies and the exchange rates used by the payment processor.
6. Order cancellations before shipment
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Cancellation requests prior to shipment will be handled on a case-by-case basis, subject to supplier availability.
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Cancellation Cannot be guaranteed
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If the cancellation is approved, processing or payment fees may still apply.
7. Legal Disclaimer
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The operator Free from any legal liability Regarding the product's quality, safety, functionality or non-delivery
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Any legal dispute should be referred to the supplier.
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The operator is not a party to the actual sales contract between the customer and the supplier.
8. Refunds (if approved)
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Refunds will be processed within 14-30 business days, subject to the supplier's response and the payment provider's schedules
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Refunds will be issued for the same Payment method Where is the cash register used?
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We do not issue cash refunds or refunds to a credit card/other account.
9. Policy updates
This policy may be updated at any time without prior notice.
Please review this policy again before each new purchase.
Summary
Btzniyes.com is Broker only.
We will do our best to assist with return or refund requests, but We do not assume legal or financial responsibility. For products, suppliers or shipping issues.
Use of our website constitutes full acceptance of this Returns and Refunds Policy.
